Terms and Conditions
Introduction
Welcome to Tuner. These Terms and Conditions ("Terms") govern your use of our website and entertainment scheduling platform (collectively, the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
Please read these Terms carefully before using our Service. Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms.
Definitions
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tuner.
- "Service" refers to the Tuner website and entertainment scheduling platform.
- "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service.
- "Content" refers to text, images, videos, audio, or other material that can be posted, uploaded, linked to, or otherwise made available through the Service.
Use of Service
Our Service is designed to provide entertainment scheduling solutions for apartment complexes, assisted living facilities, hospitality venues, and student housing. By using our Service, you agree to:
- Use the Service only for lawful purposes and in accordance with these Terms
- Provide accurate and complete information when creating an account
- Maintain the security of your account credentials
- Notify us immediately of any unauthorized use of your account
- Not use the Service in any way that could damage, disable, or impair the Service
SMS/Text Messaging Terms
By providing your phone number and opting in to receive SMS/text messages from Tuner, you agree to the following terms:
Consent
By opting in, you consent to receive text messages from Tuner related to your account, service notifications, scheduling alerts, and other communications related to our entertainment scheduling platform. Message frequency may vary based on your account activity and preferences.
Message and Data Rates
Message and data rates may apply. Please consult your wireless carrier for details regarding your text messaging plan and any applicable charges.
Carrier Liability Disclaimer
Carriers are not liable for delayed or undelivered messages.
Tuner and mobile carriers are not responsible for any delays in the delivery of SMS messages, as delivery is subject to effective transmission from your network operator. Tuner does not guarantee that messages will be delivered and is not liable for any messages that are delayed or fail to be delivered.
Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from us. After opting out, you will receive a confirmation message, and no further messages will be sent unless you re-subscribe. You may also contact us at support@tuner.live to opt out.
Help
For help or support regarding our SMS messaging program, reply HELP to any message or contact us at support@tuner.live or (214) 592-3150.
Supported Carriers
Our SMS service is supported by major U.S. carriers including AT&T, Verizon, T-Mobile, Sprint, and others. Carrier participation may vary and is subject to change.
Account Registration
To access certain features of our Service, you may be required to register for an account. When you register, you agree to:
- Provide truthful, accurate, and complete registration information
- Maintain and promptly update your account information
- Keep your password confidential and secure
- Accept responsibility for all activities that occur under your account
- Be at least 18 years of age or have parental consent to use the Service
Intellectual Property
The Service and its original content, features, and functionality are and will remain the exclusive property of Tuner and its licensors. The Service is protected by copyright, trademark, and other laws of both the United States and foreign countries.
Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of Tuner.
User Content
You may be able to submit, post, or upload content through the Service. You retain ownership of any content you submit but grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with providing the Service.
You represent and warrant that you own or have the necessary rights to submit the content and that the content does not violate the rights of any third party.
Prohibited Activities
You agree not to engage in any of the following prohibited activities:
- Violating any applicable laws or regulations
- Infringing on the intellectual property rights of others
- Transmitting any harmful, threatening, or objectionable content
- Attempting to gain unauthorized access to any portion of the Service
- Interfering with or disrupting the Service or servers
- Using automated systems or software to extract data from the Service
- Impersonating another person or entity
- Engaging in any activity that could harm the reputation of Tuner
Payment Terms
Certain aspects of the Service may be provided for a fee. You agree to pay all fees associated with your use of the Service. Payment terms are as follows:
- All fees are due and payable as specified in your service agreement
- Fees are non-refundable unless otherwise stated
- We reserve the right to change our fees upon reasonable notice
- Failure to pay fees may result in suspension or termination of your access
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including without limitation if you breach these Terms.
Upon termination, your right to use the Service will immediately cease. If you wish to terminate your account, you may do so by contacting us or using the account deletion request feature.
Disclaimer of Warranties
THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be uninterrupted, timely, secure, or error-free, or that any defects will be corrected.
Limitation of Liability
IN NO EVENT SHALL TUNER, ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
Our total liability to you for any claims arising from or related to these Terms or the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim.
Indemnification
You agree to defend, indemnify, and hold harmless Tuner and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorney's fees, arising out of or in any way connected with your access to or use of the Service, your violation of these Terms, or your violation of any rights of another.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Texas, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms will be brought exclusively in the federal or state courts located in Collin County, Texas.
Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms.
Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Email: support@tuner.live
Phone: (214) 592-3150
Address:
Business Office
2490 W White Ave
PO Box 6621
McKinney, TX 75071